Information Technology Advisors    

Featuring prominent area business leaders and their employees, Who's Who In Nashville, provides biographical sketches of individuals as well as pertinent information about their companies. See below to read a full excerpt of Steve's article.

"Effective IT Solutions at Your Fingertips"

No matter the industry, technology impacts every business. "Reliable technology is not a luxury," says Founder and President of Guidant Partners, Steve Burgess. "It's a requirement." Guidant Partners' goal is to not to be an average IT company, but to be your partner, guiding you with IT solutions to support your goals and ensure your success.

Guidant Partners is an Information Technology (IT) Managed Services provider, offering a collection of IT services designed to minimize the risks associated with IT and to avoid and diminish the impact of IT failure on businesses. Proven to be the most cost effective method of effective technology management, Guidant Partners' managed services prevent system downtime, enhance profitability and secure electronic data. The result? Businesses can spend valuable time running their business rather than reacting to unplanned IT hassles.

Their managed services include monitoring and maintenance of networks 24/7 and 365 days a year, network security, 24/7 help desk, unlimited remote assistance, management of companies' technology vendors, data backup, disaster recovery/business continuity plan, HAAS-hardware as a service, replacement of workstations and more.

"Our goal is to be your partner, and our focus is serving your business," Steve says. "We are held accountable just like the 'guy down the hall.' The majority of IT providers are thrilled to roll out their trucks "to visit a client's site; they work under a 'break/fix' model and make money when their clients are suffering. Guidant Partners works under a new operational model. We provide proactive IT solutions, allowing our clients to pay for results. We take the risk of IT failure upon ourselves for a flat monthly fee, and resolve the majority of our client's problems before they even know they exist."

Steve began Guidant Partners in 1988 as a single source provider for data and cabling needs. He says, "In the mid-1990's, we expanded our product offering to include voice services. We were one of the first companies to bring voice and data under the same roof." Guidant moved their corporate headquarters to Nashville in 2000, due to expansion across Tennessee. Guidant Partners is currently serving clients throughout North America, ranging from a single office with 5 users, to clients with multiple locations and over 1600 users. Guidant Partners was just honored in CRN's Fast Growth Top 100 list of technology companies in the US.

"As innovations in technology continued to evolve at an accelerated pace, requiring us to change our capabilities and deliverables, simply selling and installing equipment would no longer benefit our clients. We deepened our knowledge of the long and short term effects of IT on business, and with the understanding of how IT impacts an organization's profitability, we elected to become a long term partner to our clients."